I realize that if one looks at the matter objectively, one has to concede my
father lacked various attributes one may normally expect in a great butler. But
those same absent attributes, I would argue, are every time those of a
superficial and decorative order, attributes that are attractive, no doubt, as
icing on the cake, but are not pertaining to what is really essential. I refer
to things such as good accent and command of language, general knowledge on
wide-ranging topics such as falconing or newt-mating - attributes none of which
my father could have boasted.
Furthermore, it must be remembered that my father was a butler of an earlier
generation who began his career at a time when such attributes were not
considered proper, let alone desirable in a butler. The obsessions with
eloquence and general knowledge would appear to be ones that emerged with our
generation, probably in the wake of Mr Marshall, when lesser men trying to
emulate his greatness mistook the superficial for the essence. It is my view
that our generation has been much too preoccupied with the 'trimmings'; goodness
knows how much time and energy has gone into the practising of accent and
command of language, how many hours spent studying encyclopedias and volumes of
'Test Your Knowledge', when the time should have been spent mastering the basic
fundamentals.
Though we must be careful not to attempt to deny the responsibility which
ultimately lies with ourselves, it has to be said that certain employers have
done much to encourage these sorts of trends. I am sorry to say this, but there