I fear, however, that in my anxiety to win the support of Mrs Clements and the
girls, I did not perhaps assess quite as stringently my own limitations; and
although my experience and customary caution in such matters prevented my giving
myself more than I could actually carry out, I was perhaps negligent over this
question of allowing myself a margin. It is not surprising then, if over several
months, this oversight should reveal itself in these small but telling ways. In
the end, I believe the matter to be no more complicated than this: I had given
myself too much to do.
You may be amazed that such an obvious shortcoming to a staff plan should have
continued to escape my notice, but then you will agree that such is often the
way with matters one has given abiding thought to over a period of time; one is
not struck by the truth until prompted quite accidentally by some external
event. So it was in this instance; that is to say, my receiving the letter from
Miss Kenton, containing as it did, along with its long, rather unrevealing
passages, an unmistakable nostalgia for Darlington Hall, and - I am quite sure
of this - distinct hints of her desire to return here, obliged me to see my
staff plan afresh. Only then did it strike me that there was indeed a role that
a further staff member could crucially play here; that it was, in fact, this
very shortage that had been at the heart of all my recent troubles. And the more
I considered it, the more obvious it became that Miss Kenton, with her great
affection for this house, with her exemplary professionalism - the ~ort almost
impossible to find nowadays - was Just the factor needed to enable me to
complete a fully satisfactory staff plan for Darlington Hall.