My second question is: Can you supply a real- world model, instead of a
Milgram-type controlled psychology experiment, that uses your system to
illustrate multiple psychological tendencies interacting in a plausibly
diagnosable way?
The answer is yes. One of my favorite cases involves the McDonnell Douglas
airliner evacuation test. Before a new airliner can be sold, the government
requires that it pass an evacuation test, during which a full load of passengers
must get out in some short period of time. The government directs that the test
be realistic. So you can’t pass by evacuating only twenty-year-old athletes. So
McDonnell Douglas scheduled such a test in a darkened hangar using a lot of old
people as evacuees. The passenger cabin was, say, twenty feet above the concrete
floor of the hangar and was to be evacuated through moderately flimsy rubber
chutes. The first test was made in the morning. There were about twenty very
serious injuries, and the evacuation took so long it flunked the time test. So
what did McDonnell Douglas next do? It repeated the test in the afternoon, and
this time there was another failure, with about twenty more serious injuries,
including one case of permanent paralysis.
What psychological tendencies contributed to this terrible result? Well, using
my tendency list as a checklist, I come up with the following explanation.
Reward-Superresponse Tendency drove McDonnell Douglas to act fast. It couldn’t
sell its airliner until it passed the test. Also pushing the company was
Doubt-Avoidance Tendency with its natural drive to arrive at a decision and run
with it. Then the government’s direction that the test be realistic drove