So great is the bad-decision problem caused by Inconsistency-Avoidance Tendency
that our courts have adopted important strategies against it. For instance,
before making decisions, judges and juries are required to hear long and
skillful presentations of evidence and argument from the side they will not
naturally favor, given their ideas in place. And this helps prevent considerable
bad thinking from “first conclusion bias.” Similarly, other modern decision
makers will often force groups to consider skillful counterarguments before
making decisions.
And proper education is one long exercise in augmentation of high cognition so
that our wisdom becomes strong enough to destroy wrong thinking maintained by
resistance to change. As Lord Keynes pointed out about his exalted intellectual
group at one of the greatest universities in the world, it was not the intrinsic
difficulty of new ideas that prevented their acceptance. Instead, the new ideas
were not accepted because they were inconsistent with old ideas in place. What
Keynes was reporting is that the human mind works a lot like the human egg. When
one sperm gets into a human egg, there’s an automatic shut-off device that bars
any other sperm from getting in. The human mind tends strongly toward the same
sort of result.
And so, people tend to accumulate large mental holdings of fixed conclusions and
attitudes that are not often reexamined or changed, even though there is plenty
of good evidence that they are wrong.