“Granny’s Rule” to govern their own daily behavior. Granny’s Rule, to be
specific, is the requirement that children eat their carrots before they get
dessert. And the business version requires that executives force themselves
daily to first do their unpleasant and necessary tasks before rewarding
themselves by proceeding to their pleasant tasks. Given reward superpower, this
practice is wise and sound. Moreover, the rule can also be used in the
nonbusiness part of life. The emphasis on daily use of this practice is not
accidental. The consultants well know, after the teaching of Skinner, that
prompt rewards work best.
Punishments, of course, also strongly influence behavior and cognition, although
not so flexibly and wonderfully as rewards. For instance, illegal price fixing
was fairly common in America when it was customarily punished by modest fines.
Then, after a few prominent business executives were removed from their eminent
positions and sent to federal prisons, price-fixing behavior was greatly
reduced.
Military and naval organizations have very often been extreme in using
punishment to change behavior, probably because they needed to cause extreme
behavior. Around the time of Caesar, there was a European tribe that, when the
assembly horn blew, always killed the last warrior to reach his assigned place,
and no one enjoyed fighting this tribe. And George Washington hanged farm-boy
deserters forty feet high as an example to others who might contemplate
desertion.