The extreme success of free-market capitalism as an economic system owes much to
its prevention of many of bad effects from incentive-caused bias. Most
capitalist owners in a vast web of free- market economic activity are selected
for ability by surviving in a brutal competition with other owners and have a
strong incentive to prevent all waste in operations within their ownership.
After all, they live on the difference between their competitive prices and
their overall costs and their businesses will perish if costs exceed sales.
Replace such owners by salaried employees of the state and you will normally get
a substantial reduction in overall efficiency as each employee who replaces an
owner is subject to incentive-caused bias as he determines what service he will
give in exchange for his salary and how much he will yield to peer pressure from
many fellow employees who do not desire his creation of any strong performance
model.
Another generalized consequence of incentive- caused bias is that man tends to
“game” all human systems, often displaying great ingenuity in wrongly serving
himself at the expense of others. Anti- gaming features, therefore, constitute a
huge and necessary part of almost all system design. Also needed in system
design is an admonition: Dread, and avoid as much you can, rewarding people for
what can be easily faked. Yet our legislators and judges, usually including many
lawyers educated in eminent universities, often ignore this injunction. And
society consequently pays a huge price in the deterioration of behavior and
efficiency, as well as the incurrence of unfair costs and wealth transfers. If
education were improved, with psychological reality becoming better taught and